Clear Choice Silica Crystal Cat Litter offers a level of convenience and performance never before available. Millions of tiny micro-pores are contained in each silica crystal granule and these act like tiny sponges, quickly absorbing and trapping odour-causing particles. Odour control is fast and complete. Indicator Crystals fade in colour after a few exposures to moisture so you know when its time to make a change. When all the Indicator Crystals are faded, its time to replace the litter. Remove solid waste as normal to maintain a clean and healthy litter box for your feline companion.

Delivery Timings:

Please note, we do not deliver on Saturdays or public holidays, and have a very limited delivery schedule on Sundays.

Dubai: "Next Day" Delivery applies for orders placed before 5pm from Sunday to Thursday. Orders placed after 5pm cannot be guaranteed for "Next Day" delivery and will be moved to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received on Friday and Saturday will be delivered on the following Monday.

Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of two (2) working days. We always try to deliver as quickly as possible.

Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.

Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.

Delivery Charges:

Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED105 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.

For orders valued below AED105, delivery charges apply. Delivery fees are AED40 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).

Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.

For orders valued below AED150, delivery charges apply. Delivery fees are AED50 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).

Shipping Terms:

www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.

Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.

All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.

We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.

Clear Choice Silica Crystal Cat Litter - 5.4kg - Litter &

LindoCat Natural White Clumping Litter

Dhs. 79.50 Dhs. 40.00 Save Dhs. 39.50

Lindocat Natural White is a first class performance clumping cat litter made of 100% pure premium white bentonite, it has excellent clumping, absorption and odour retention properties. The white colour of the litter granules makes it easy to keep an eye on the cats health as changes in the colour of the urine can be detected immediately. Its fragrance-free formula makes Lindocat Natural White the ideal litter for cats with a particularly sensitive sense of smell. Size: 15 Liters, approx. 6.3kg.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

LindoCat Natural White Clumping Litter - Litter & Hygeine

Kit Cat Crystal Litter Baby Powder (5L)

Dhs. 35.00 Dhs. 16.00 Save Dhs. 19.00

Kit Cat Classic ClumpTM is a revolutionary cat litter enhanced with deodorizing beads, specially formulated by cat lovers to provide exceptional odor control and ease of cleaning. Its superior hard clumping ability makes clean up a breeze – simply scoop the clump and throw it away. The rest of litter remains clean, odourless and ready to reuse, making it a very economical and environmentally friendly choice.

Kit Cat Classic Clump has no chemical additive and is not harmful for pets or humans making it the most ideal cat litter for your kittens and cats.

Contains No harmful chemical, dyes or make any attempt to change what is naturally occuring.

Antibactirial & Non Toxic
Maximum Odour Control
Enhanced with Deodorizing Beads
99% Dust Free & Non Tracking
Excellent Absorption
Ultra Fast Clumping

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Clear Choice Silica Crystal Cat Litter (1.8kg)

Dhs. 36.75 Dhs. 15.00 Save Dhs. 21.75

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods