Beaphar Mouth Wash, also known as Beaphar Plaque Away can be added to your pets drinking water to counteract bad breath. Bacteria and food particles cause palque to form on teeth, causing tooth and gum decay, leading to bad breath. Beaphar Mouth Wash contains enzymes that fight bad bacteria and reduce the formation of plaque. To use: Add 10 ml of Beaphar Mouth Wash to 1000 ml of the dog's drinking water daily. It is possible to add more Mouth Wash at the same rate every time the drinking water is refreshed (at least every 24 hours).

Delivery Timings:

Please note, we do not deliver on Saturdays or public holidays, and have a very limited delivery schedule on Sundays.

Dubai: "Next Day" Delivery applies for orders placed before 5pm from Sunday to Thursday. Orders placed after 5pm cannot be guaranteed for "Next Day" delivery and will be moved to the following day. We will always try our best to get your order delivered as quickly as possible. Any orders received on Friday and Saturday will be delivered on the following Monday.

Sharjah & Ajman: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Sharjah & Ajman are delivered within a maximum of two (2) working days. We always try to deliver as quickly as possible.

Abu Dhabi: We endeavour to ship all orders promptly and as quickly as possible. Deliveries within Abu Dhabi are delivered within a maximum of five (5) working days. We always try to deliver as quickly as possible.

Other Emirates: We endeavour to ship all orders promptly. Deliveries to other Emirates (not including Abu Dhabi, Dubai, Sharjah & Ajman) are received within seven (7) working days.

Delivery Charges:

Dubai, Sharjah & Ajman: “Free Delivery” is applicable for orders over AED105 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.

For orders valued below AED105, delivery charges apply. Delivery fees are AED40 (applicable to Dubai, Abu Dhabi, Sharjah and Ajman).

Other Emirates: “Free Delivery” is applicable for orders over AED150 that are being delivered to your home or office address, subject to availability of the item(s) you have ordered.

For orders valued below AED150, delivery charges apply. Delivery fees are AED50 (applicable to Abu Dhabi, Fujeirah, Ras Al Khaimah, Umm Al Quwain and other remote areas).

Shipping Terms:

www.happypets.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.

Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.

All orders placed in this web shop are subject to product availability and will be delivered according to our delivery terms. If there are any problems regarding your order, we will notify you using the telephone number or e-mail address you have provided with the order. On the rare ocassion items may not be in stock due to manufacturer delays or shipping delays. You will be notified of any delay.

We will happily refund or exchange any items that are damaged or defective upon opening the packaging. If you have found the product has a defect or is damaged, please take photographic evidence and send to us within 48 hours of receiving the item.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

If you wish to return any product that has been incorrectly purchased, please contact us within seven days at info@equestri-online.com. Return requests received after the seven day window will be charged a 20% restocking fee. Delivery charges are non-refundable and the cost of returning incorrectly purchased products is the responsibility of the customer.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Any consumables like Food, treats, supplement or medication product returns must be unopened, in original packaging with no defects and should have at least 6 months validity to be considered for return by us.

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Please give us some time to process your return/exchange. It takes about 1-2 business days for us to receive the returned or exchanged product(s) back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail and a credit note that reflects that the amount has been credited into your account. Please allow for up to 21 days for the refund transfer to be completed.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

In the unlikely event that any goods are lost or damaged in transit, please contact us immediately via email to info@equestri-online.com. In the case of non-delivery please wait seven working days from the date of your order in case it has been delayed. In case of goods received damaged or faulty please retain the goods, please take photographic evidence and send to us within 48 hours of receiving the item. Upon receipt we will arrange for the damaged or faulty goods to be exchanged or we will provide a store credit of the cost of the goods.

Beaphar Mouth Wash - 250ml - Healthcare & Grooming

Vets Best Clean Teeth Finger Pads

Dhs. 36.75

Vets Best Clean Teeth Finger Pads are an alternative to dog toothpaste and provide an effective way to clean your dog’s teeth and maintain good oral hygiene Regular use of the finger cleaning pads will help in reduce plaque and tarter build-up and promote fresh breath. Clean all areas in the mouth while limiting discomfort for your pet. These specially designed pads are safe and easy to use, allowing the pet owner to be guided by touch when cleaning their dogs teeth. For best results use daily, gently rub the teeth and gums in a circular motion. Pack contains 50 single use moistened finger pads.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Vets Best Clean Teeth Finger Pads - Healthcare & Grooming

Buffalo Range Bully Dipped Roll For Dogs – 4pc

Dhs. 69.00

Did you know that buffalo contains 14% more protein and 89% less fat than beef? It’s true! That’s why Buffalo Range Bully Dipped Roll dog treats are made with 100% grass-fed and pasture-raised buffalo rawhide and buffalo meat—never with rawhide fragments. These rolls are dipped in real bully stick pieces with natural hickory smoked flavour, so you can be sure your dog (and your dog’s tummy) will love them. Limited Ingredients. No added fillers or dyes. Highly digestible and good for dog’s dental hygiene

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Buffalo Range Bully Dipped Roll For Dogs – 4pc

Vets Best Dental Care Gel for Dogs 100g (with silicon finger brush)

Dhs. 41.00 Dhs. 22.00 Save Dhs. 19.00

For fresher doggy kisses. This simple to use solution can be easily applied using a brush or your finger to apply dental gel to your dog's teeth 2 - 3 times per week. For best results, no food or water 30 minutes before and after the application of Vets Best Dental Care Gel for Dogs. This is a natural way to better oral care. Vets Best Dental Care Gel for Dogs fights tartar and plaque to help support healthy gums, teeth, and freshen your dogs breath. And, helps to whiten and brighten your dogs smile at the same time. Uses key natural ingredients (neem oil, grapefruit seed extract, aloe, and enzymes) that provide anti-bacterial and anti-fungal qualities to fight bad dog breath and clean teeth.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Vets Best Dental Care Gel for Dogs 100g (with silicon finger brush)

Vets Best Complete Enzymatic Dental Care Kit

Dhs. 73.50

Vets Best Complete Enzymatic Dental Care Kit for Dogs includes a triple-headed toothbrush and 1x3.5oz gel toothpaste. The gel toothpaste is veterinarian formulated with enzymes, neem oil, grapefruit seed extract, baking soda and aloe to supports your dogs dental hygiene. With some gel on the triple-headed toothpaste you can gently clean away plaque and tartar, brighten and whiten you dogs teeth and freshen his or her breath. The triple-headed toothbrush has three bristle heads to make brushing fast and easy, a textured comfort grip handle and a unique brush design that forms around teeth effectively cleaning form all angles. The Vets Best Complete Enzymatic Dental Care Kit for Dogs provides the best dental care for your dog.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Vets Best Complete Enzymatic Dental Care Kit - Healthcare &

VetIQ 2-in-1 Gum Shield for Cats & Dogs

Dhs. 56.00 Dhs. 26.00 Save Dhs. 30.00

VetIQ® 2in1 Gum Shield Spray contains an advanced formula designed to help reduce oral bacteria, maintain gum health and prevent the formation of plaque. Containing a unique blend of Pomegranate extract, Peppermint and Parsley seed oil, it freshens your pets breath whilst promoting a clean healthy mouth.VetIQ® 2in1 Gum Shield also contains a special form of Vitamin C, that not only promotes normal collagen formation in the gums, it can also help manage plaque on the teeth. Ease of use is ensured with a 360⁰ spray nozzle for total coverage of the internal oral cavity. The spray applicator has a low noise application so it will not frighten your pet.

Size: 100ml
Storage Conditions: Store in a cool, dry place away from direct sunlight. Once opened please use within 6 months.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Buffalo Range Natural, Grain Free Jerky Bone Rawhide Bones 3pc

Dhs. 47.25

A good treat, you can feel it in your bones. The Wildest Choice—Made with 100% grass-fed and pasture-raised buffalo rawhide and buffalo meat—never rawhide fragments. Buffalo Range Nutrition—Buffalo has 14% more protein and 89% less fat than beef. A Wholesome Treat—These long lasting, gentle, and fully digestible rawhide bones help promote your dog’s dental health too. Flavour to Pursue—Dogs love the natural hickory-smoked flavour. Quality Without Boundaries—Made in Cambodia with only the essentials. Rebirth of The Rawhide Chew—Each package contains 3 bones in a freshness-retaining resealable bag, great for medium to large sized dogs. 142g

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Buffalo Range Natural, Grain Free Jerky Bone Rawhide Bones 3pc

Buffalo Range Natural, Grain Free Jerky Braid Rawhide Chews for Dogs 5pc

Dhs. 47.25

Woven with love. The Wildest Choice—Made with 100% grass-fed and pasture-raised buffalo rawhide and buffalo meat—never rawhide fragments. Buffalo Range Nutrition—14% more protein and 89% less fat than beef. A Wholesome Treat—These long lasting, gentle, and fully digestible rawhide braids help promote your dog’s dental health too. Flavour to Pursue—Dogs love the natural hickory-smoked flavour. Quality Without Boundaries—Made in Cambodia with only the essentials. Rebirth of The Rawhide Chew—Each package contains 5 braids in a freshness-retaining resealable bag, great for small to large sized dogs.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods

Buffalo Range Natural, Grain Free Jerky Braid Rawhide Chews for Dogs 5pc

Buffalo Range Natural, Grain Free Jerky Kabob Rawhide Chews for Dogs

Dhs. 47.25

Big sky flavor in a rawhide kabob. The Wildest Choice—Made with 100% grass-fed and pasture-raised buffalo rawhide and buffalo meat—never rawhide fragments. Buffalo Range Nutrition—14% more protein and 89% less fat than beef. A Wholesome Treat—Real, delicious, all-natural buffalo meat secured to whole strips of twisted buffalo rawhide. Helps promote your dog’s dental health with an irresistible taste dogs crave. Flavour to Pursue—Dogs love the natural hickory-smoked flavour. Quality Without Boundaries—Made in Cambodia with only the essentials. Rebirth of The Rawhide Chew—Each package contains 18 kabobs in a freshness-retaining resealable bag, great for toy to medium sized dogs.

ALL refunds will be given with store credit.

Credit refunds are only possible for damaged or defective products and will only be available after goods have been returned and inspected and will be in the original mode of payment.

We do not accept product returns if:

Products have been altered in any form their original purchase
Tags and labels have been removed or if original packaging is not available
Items have been used
Items that have been purchased on sale or promotions

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with.

Cancellation Policy

Customers can cancel their order at any point unless the order has already been dispatched, in which case, please refer to refund policy.

Lost or Damaged Goods